Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Delivery time is 2-4 days all over Pakistan. Except Sunday and national holidays.
Shipping costs are calculated at checkout based on your order total and delivery location. We offer free shipping for orders above a certain amount of Rs. 500
Please whatsapp, email or inbox us to change your shipping address
You can track your order via the Track Order link in the menu or whatsapp us and we will inform you tracking details. You’ll also receive tracking details via SMS and Email.
Currently, we operate as an online store only. However, we are always exploring ways to better serve our customers, so stay tuned for updates!
We only ship to Pakistan currently with plans to expand in Middle East and Malaysia soon.
All items will come in one package unless you inform us otherwise.
If you need to swap an item
Returns and Exchanges
We provide 7 days warranty on all products. All our items are checked thoroughly before dispatching so no problem should arise at first place.
Contact us on our given contact details within 7 days. Share proof of video and pictures of damaged parcel too.
If your order arrived damaged then contact us immediately on the given contact details. Also share proof with video before opening the parcel.
Please contact whatsapp return team and they will faciliate in this.
You can receive customer support via Facebook messenger, Instagram DM, Email, and WhatsApp.
Please inform us via whatsapp, email or instagram (wherever you feel easy to contact) and we will correct your shipping address.
Yes, you may cancel but not if the order is dispatched. If the order is dispatched, order may not get cancelled.
If a fitness related product is not listed, you contact us with image of product and we will arrange from our warehouse. Not all products we list on website.